Frequently Asked Questions
Do I have to be home when you come?
No, we will carefully let ourselves in and out making sure that the gate is securely latched. We will leave a notice on your front door letting you know we were there.
Do I have to put my dog up?
No, we are happy to work while your dog is there beside us as long as he or she is not aggressive or territorial towards us.
What about bad weather?
We will service your yard year around which means that there will be times of hard rain, lightening and snow. As long as we can see the poop and as long as we are not in danger due to the weather, we will scoop your yard.
If service is missed because of bad weather will my invoice be deducted?
No, we will be at your property on the next available day that your property is able to be scooped. After that, we will resume your scheduled clean up.